:root{
  --bg:#f5f7fb; --panel:#ffffff; --ink:#172033; --muted:#667085; --line:#d9e1ee;
  --brand:#1d4ed8; --brand2:#0f766e; --warn:#b45309; --danger:#b91c1c; --good:#15803d;
  --soft:#eef4ff; --shadow:0 12px 30px rgba(15,23,42,.08); --radius:18px;
}
*{box-sizing:border-box} body{margin:0;font-family:Inter,Segoe UI,Arial,sans-serif;background:var(--bg);color:var(--ink)}
button,input,select,textarea{font:inherit} button{cursor:pointer;border:0;border-radius:12px;padding:10px 13px;font-weight:750}
input,select,textarea{width:100%;border:1px solid var(--line);border-radius:12px;padding:10px 12px;background:#fff;color:var(--ink)} textarea{min-height:110px;resize:vertical}.app-shell{display:grid;grid-template-columns:290px 1fr;min-height:100vh}.sidebar{background:#fff;border-right:1px solid var(--line);padding:18px;display:flex;flex-direction:column;gap:18px}.brand{display:flex;gap:12px;align-items:center}.brand-mark{height:46px;width:46px;border-radius:16px;background:linear-gradient(135deg,var(--brand),#60a5fa);display:grid;place-items:center;color:#fff;font-weight:900}.brand h1{font-size:20px;margin:0}.brand p{margin:2px 0 0;color:var(--muted);font-size:12px}.nav-btn{display:block;width:100%;text-align:left;background:transparent;color:var(--ink);margin:4px 0}.nav-btn.active,.nav-btn:hover{background:var(--soft);color:var(--brand)}.cloud-box{margin-top:auto;background:#f8fafc;border:1px solid var(--line);border-radius:var(--radius);padding:12px}.cloud-box label,.field label{font-size:12px;font-weight:850;color:var(--muted);display:block;margin-bottom:6px}.two-col{display:grid;grid-template-columns:1fr 1fr;gap:8px}.primary{background:var(--brand);color:white}.secondary{background:#e6edf7;color:#172033}.ghost{background:#fff;border:1px solid var(--line);color:var(--ink)}.danger{background:#fee2e2;color:var(--danger)}.topbar{padding:22px 28px;border-bottom:1px solid var(--line);background:rgba(255,255,255,.76);backdrop-filter:blur(8px);display:flex;justify-content:space-between;gap:20px;align-items:center;position:sticky;top:0;z-index:2}.topbar h2{margin:0;font-size:28px}.topbar p{margin:4px 0 0;color:var(--muted)}.top-actions{display:flex;gap:10px;flex-wrap:wrap}.view{display:none;padding:24px 28px}.view.active{display:block}.cards{display:grid;grid-template-columns:repeat(5,minmax(140px,1fr));gap:14px}.card,.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.card{padding:16px}.card .num{font-size:30px;font-weight:900}.card .label{color:var(--muted);font-size:13px}.panel{padding:16px;margin-top:16px}.toolbar{display:flex;gap:10px;align-items:center;justify-content:space-between;margin-bottom:14px;flex-wrap:wrap}.toolbar .search{max-width:360px}.table{width:100%;border-collapse:separate;border-spacing:0 8px}.table th{text-align:left;color:var(--muted);font-size:12px;padding:0 10px}.table td{background:#fff;border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:12px 10px;vertical-align:top}.table tr td:first-child{border-left:1px solid var(--line);border-radius:14px 0 0 14px}.table tr td:last-child{border-right:1px solid var(--line);border-radius:0 14px 14px 0}.badge{display:inline-flex;align-items:center;border-radius:999px;padding:4px 9px;font-size:12px;font-weight:850;background:#edf2f7;color:#344054}.badge.new{background:#dbeafe;color:#1d4ed8}.badge.open{background:#fef3c7;color:#92400e}.badge.waiting{background:#f3e8ff;color:#7e22ce}.badge.solved{background:#dcfce7;color:#166534}.badge.urgent{background:#fee2e2;color:#991b1b}.muted{color:var(--muted)}.tiny{font-size:12px;color:var(--muted)}.row-actions{display:flex;gap:7px;flex-wrap:wrap}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:12px}.grid3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px}.field{margin-bottom:12px}dialog{border:0;border-radius:22px;box-shadow:0 30px 80px rgba(15,23,42,.28);width:min(920px,94vw);padding:0}dialog::backdrop{background:rgba(15,23,42,.45)}.modal-head{display:flex;justify-content:space-between;align-items:center;padding:16px 18px;border-bottom:1px solid var(--line)}.modal-head h3{margin:0}.icon-btn{background:#f1f5f9;border-radius:999px;width:36px;height:36px;padding:0;font-size:22px}#modalBody{padding:18px;max-height:78vh;overflow:auto}.timeline{display:flex;flex-direction:column;gap:10px}.timeline-item{border:1px solid var(--line);border-radius:14px;padding:12px;background:#fff}.template-preview{white-space:pre-wrap;background:#f8fafc;border:1px solid var(--line);border-radius:14px;padding:12px;min-height:150px}#toast{position:fixed;right:18px;bottom:18px;background:#111827;color:white;padding:12px 14px;border-radius:14px;box-shadow:var(--shadow);display:none;z-index:20}.public-link{display:inline-block;margin-left:8px}.empty{padding:24px;text-align:center;color:var(--muted);border:1px dashed var(--line);border-radius:16px;background:#fff}
@media(max-width:900px){.app-shell{grid-template-columns:1fr}.sidebar{position:relative;border-right:0;border-bottom:1px solid var(--line)}.cards{grid-template-columns:repeat(2,1fr)}.topbar{position:relative;display:block}.top-actions{margin-top:12px}.grid2,.grid3{grid-template-columns:1fr}.table{font-size:14px}.table th:nth-child(4),.table td:nth-child(4){display:none}}
.folder-name{display:inline-block;font-weight:800;line-height:1.25;margin-bottom:6px;color:#111827}
.small-btn{padding:6px 9px;font-size:12px;border-radius:10px}

.error-text{color:var(--danger);font-weight:800}.callout{background:#f8fbff}.panel-lite{background:#fff;border:1px solid var(--line);border-radius:16px;padding:14px}.compact-cards{grid-template-columns:repeat(3,minmax(120px,1fr));margin:14px 0}
@media(max-width:900px){.compact-cards{grid-template-columns:repeat(2,1fr)}}


/* v0.1.18 Template Ideas / Popular Choices */
.idea-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:12px}
.popular-list{display:flex;flex-direction:column;gap:8px;margin-top:8px}
.popular-row{display:flex;justify-content:space-between;gap:10px;align-items:center;border:1px solid #e5e7eb;border-radius:12px;padding:8px 10px;background:#fff}
.popular-row span{font-weight:650;color:#111827}.popular-row b{background:#eef2ff;border-radius:999px;padding:3px 8px;color:#3730a3}
.starter-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:10px}.starter-card{border:1px solid #e5e7eb;border-radius:14px;padding:12px;background:#ffffff}.starter-card p{margin:6px 0;color:#4b5563}
@media(max-width:900px){.idea-grid,.starter-grid{grid-template-columns:1fr}}


/* v0.1.18 public support ticket page */
.public-support-shell{min-height:100vh;display:grid;place-items:center;padding:24px;background:#f5f7fb}
.public-support-card{width:min(760px,96vw);background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--shadow);padding:22px}
.public-brand{margin-bottom:18px}.public-ticket-status{border:1px solid #d9e1ee;border-radius:14px;background:#f8fafc;padding:12px;margin-bottom:14px;font-weight:800}.public-ticket-status.success{background:#dcfce7;border-color:#86efac;color:#166534}